BETA TESTERS NEEDED

We are in the final stages of releasing a new version of the firmware for the SiteMonitor Base3 and RackInjector Products. This is a major update which is the first step toward enabling a bunch of new features and capabilities that our customers have been asking for.

As it is impossible to fully test any firmware in a development environment, we need a few customers who are willing to install the firmware in their environment to verify proper operation.

If you are interested in testing the new firmware, please contact us at custsvc@packetflux.com.

Note: The primary focus of this firmware is to build a single firmware package which works across both our RackInjector and Base3 product lines and to bring underlying TCP/IP libraries up to date. Because the Base3 firmware has seen more recent major development, Base3 users will find only minor changes. RackInjector users will find quite a few new features. These features have been in our Base3 Product line for some time but were not previously backported to the RackInjector. This includes addition of Automatic Trip Recovery and Automatic Current Sensor offset adjustment. These will enable ports to resume operation after a trip, and will correct issues where current sensors are off by a consistent amount. These features have been present in our Base3 product for some time and this firmware brings them to the RackInjector.

CRITICAL FIRMWARE UPDATE AVAILABLE

We have released a new version of the code for the Base 3 to resolve various random reboot issues that certain devices have been experiencing. More details are in the firmware section below. If your device is experiencing random reboots, please install this update which is available below.

IMPORTANT PLEASE READ:

PowerInjector+Sync Products, Single Port Gigabit Power Injectors, and 5 Channel PDUs shipped after mid-December 2021 will require upgrading the Base 3 firmware to at least 20220115.

Note: The documentation on this page refers to the SiteMonitor Base3 Classic, and not any earlier SiteMonitor version.

Documentation for earlier SiteMonitors are available on our documentation page for the Original SiteMonitor Base Unit and SiteMonitor Base II documentation page.

Product Documentation

We are currently in the process of finishing up the early documentation. As the documentation becomes available it will appear here.

As this process is taking a lot longer than we hoped, we have decided to release the appendixes of the manual in a rough form below. These appendixes contain the main differences between the Base 3 and the earlier versions of the Base Unit, and also explains the procedure necessary to upgrade a site using an earlier Base Unit to the newer Base 3. Customers familiar with the earlier base units should be able to use this documentation to get going on implementing the Base 3.

The most common question we receive about the base 3 is what the default IP, username, and password is as it changed from the Base II. These are summarized below:

As the Base3 shares an electrical and mechanical design with the Base II, the documentation for these earlier units may prove useful.

An additional resource which may be useful is the RackInjector documentation at products.packetflux.com/rackinjector. The user interface of the RackInjector is very similar to the SiteMonitor Base 3, so understanding the RackInjector interface will help users to understand the Base 3.

We continue to work through getting the full manual set out, and we continue to expect that it won't be much longer. But, if there is anything that the first part of 2020 has taught us it is that any expectations can just be thrown out the window since nothing in 2020 has been as expected.

ROUGH DRAFT of the Upgrade Appendixes in the Base 3 Manual

Expansion Module Support Status for Firmware 2020-10-01

SNMP MIB Files

The following file contains all of the PacketFlux MIB files which can be loaded into some SNMP management tools to simplify polling and interpretation of the information available from each device.

PacketFlux MIBs file version 20201001

Current Firmware

2023-03-25 Firmware Release

This release contains fixed for critical bugs. It is HIGHLY RECOMMENDED that you upgrade to this version if you have not yet done so.

If you have not yet upgraded to 2023-02-10, we recommend you read those release notes as well.

The following bugs were fixed in this Release:

Firmware File for Firmware Version 2023-03-25

Previous Firmware

2023-02-10 Firmware Release

The following bugs were fixed in this Release:

Firmware File for Firmware Version 2023-02-10

2022-02-22 Firmware Release

Firmware File for Firmware Version 2022-02-22

2022-01-15 Firmware Release

Firmware File for Firmware Version 2022-01-15

2020-10-01 Firmware Release

Firmware File for Firmware Version 2020-10-01

2020-06-08 Firmware Release

Firmware File for Firmware Version 2020-06-08

Factory Reset Instructions and Recovery Image

The following file describes the factory reset procedure for the SiteMonitor Base 3 Classic

Factory Reset Instructions

The following file is the recovery image for the SiteMonitor Base 3 Classic. Please read the instructions above to determine if this is needed in your situation

Recovery Image Version 2023-03-25