BETA TESTERS NEEDED

We are in the final stages of releasing a new version of the firmware for the SiteMonitor Base3 and RackInjector Products. This is a major update which is the first step toward enabling a bunch of new features and capabilities that our customers have been asking for.

As it is impossible to fully test any firmware in a development environment, we need a few customers who are willing to install the firmware in their environment to verify proper operation.

If you are interested in testing the new firmware, please contact us at custsvc@packetflux.com.

Note: The primary focus of this firmware is to build a single firmware package which works across both our RackInjector and Base3 product lines and to bring underlying TCP/IP libraries up to date. Because the Base3 firmware has seen more recent major development, Base3 users will find only minor changes. RackInjector users will find quite a few new features. These features have been in our Base3 Product line for some time but were not previously backported to the RackInjector. This includes addition of Automatic Trip Recovery and Automatic Current Sensor offset adjustment. These will enable ports to resume operation after a trip, and will correct issues where current sensors are off by a consistent amount. These features have been present in our Base3 product for some time and this firmware brings them to the RackInjector.

CRITICAL FIRMWARE UPDATE AVAILABLE

We have released a new version of the code for the RackInjector to resolve various random reboot issues that certain devices have been experiencing. More details are in the firmware section below. If your device is experiencing random reboots, please install this update which is available below.

IMPORTANT PLEASE READ:

Newer RackInjector cards installed in an earlier chassis will likely require the firmware in the rackinjector to be updated before they are recognized.

Product Documentation

The .pdf files below contain the documentation for the PacketFlux RackInjector. We would appreciate feedback about any problems encountered so that we can fix any issues.Our customer service email is custsvc@packetflux.com

We are a little behind in updating the documentation for the expansion card appendixes and related firmware screens. If you need help configuring a card in your device, contact us for more information.

Hardware Installation Manual

Firmware Operation Manual

PowerInjector Plus Sync Board Appendix

Factory Reset Instructions

Current Firmware Release

2023-03-15 Firmware Release

The following bugs were fixed in this Release:

Firmware File for Firmware Version 20230315

SNMP MIB Files

The following file contains all of the PacketFlux MIB files which can be loaded into some SNMP management tools to simplify polling and interpretation of the information available from each device.

PacketFlux MIBs file version 20200412

Previous Firmware Releases

15 December 2021 Firmware Release

This firmware release addresses the following items:

Firmware File for Firmware Version 20211215

Jun 20, 2020 Firmware Release

This firmware release addresses the following items:

Firmware File for Firmware Version 20200620

December 20, 2019 Firmware Release

This firmware release addresses the following items:

Firmware File for Firmware Version 20191220

December 18, 2019 Firmware Release

This firmware release addresses the following items:

Due to a critical bug introduced in this version, the firmware file has been removed.

December 14, 2019 Firmware Release

This firmware release addresses the following items:

Firmware File for Firmware Version 20191214

May 2, 2019 Firmware Release

This firmware release addresses the following items:

Firmware File for Firmware Version 20190502

December 19, 2018 Firmware Release

This version of the firmware adds support for the latest hardware revisions. No other changes have been made to this version.

Firmware File for Firmware Version 20181219

July 26, 2018 Firmware Release

The primary additional feature of this version is SNMP support.

Version 20180726 also corrects a minor bug from version 20180708 where some of the SNMP settings were not able to be changed in the web interface.

Firmware File for Firmware Version 20180726

May 7, 2018 Firmware Release

The release notes and firmware file for this previous version is available below.

Release Notes for Firmware Version 20180507

Firmware File for Firmware Version 20180507

Firmware Recovery and Factory Reset Images

The following file describes the factory reset procedure for the RackInjector

Factory Reset Instructions

The following .zip file is only used to perform a factory reset and firmware recovery on the RackInjector. Please consult the instructions above before downloading and using this file.

Firmware Recovery and Factory Reset Image containing Firmware Version 20230315